Commercial Banking - Wholesale Lending Services - Executive Director Charlotte, NC, United Stat[...]

Company: JPMorgan Chase & Co.
Location: Charlotte
Posted on: September 19, 2023

Job Description:

You will be in a senior leadership role that reports directly to the North American Head of Loan & Agency and will be responsible for leading a sizeable lending services organization (30 employees), primarily based in Chicago. -The North America Loan & Agency group is responsible for a broad spectrum of responsibilities of an operational nature in relation to syndicated credit facilities where the firm has been appointed Administrative Agent. This client-facing group is responsible for providing high-quality service to multiple internal and external parties. In a complex, sophisticated and evolving lending environment, the role of the Administrative Agent is dynamic, highly visible, multi-faceted and deadline driven.
Job responsibilities

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• Leading core Production teams responsible for Deal Set-Up/Funding and Loan Servicing functions while moving various client service priorities forward with a focus on measuring and improving client satisfaction
  
• Building and cultivating strong relationships with different lines of business and key stakeholders across the firm, operating as an ambassador for Loan & Agency and Wholesale Lending Services more broadly
  
• Responsibility for the overall productivity and quality of the Chicago Production teams, acting as senior point of contact for business segment heads, Credit Risk, Legal, and other key business partners
  
• Maintaining strong oversight of the risk & control environment; representing Wholesale Lending Services in various firm-wide risk forums, audit cycles, and operational risk deep dives where critical decisions are driven by quantitative and qualitative data
  
• Creating a culture of continued process improvement by identifying and driving implementation of technology initiatives and operational process changes to meet the requirement of the wholesale lending businesses and clients
  
• Partnering with Operational Excellence team to drive meaningful and strategic change such as process improvements, product governance and client experience enhancements
  
• Partnering with technology and transformation heads to re-imagine workflow, tools and reporting mechanisms in a dynamic manner while ensuring execution of efficiency initiative
  
  Qualifications & Key Requirements
  
  • 
    
  • 10+ years financial services experience gained at a top tier investment/commercial bank
    
  • Extensive experience leading large and complex lending operations
    
  • Outstanding leadership qualities with experience developing high-performance teams through continuous training and dynamic coaching
    
  • Exceptional organizational and communication skills with the ability to influence, drive and implement change across teams
    
  • Acute awareness of operational risks occurring throughout the lending lifecycle
    
  • Results driven; ability to lead/drive execution; methodical approach to identifying and solving issues
    
  • Strong presentation skills to senior management forums, executive committees & control group
    
    Preferred Qualifications, Capabilities & Skills
    
    • 
      
    • 3+ years syndicated loan product experience
      
    • Demonstrable success at transforming and/or building new operations and middle office teams
      

Keywords: JPMorgan Chase & Co., Burlington , Commercial Banking - Wholesale Lending Services - Executive Director Charlotte, NC, United Stat[...], Accounting, Auditing , Charlotte, North Carolina