Assoc Patient Care Coordinator
Company: Allmed Staffing Inc
Location: Fayetteville
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Job Title: Patient Care
Coordinator Location: 400 WESTWOOD SHOPPING Ctr STE 210 Allmed
Benefits: Vision Insurance, Dental Insurance, Health Insurance and
401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday
business hours Contract to Hire: 01/19/2026 to 06/22/2026 Schedule:
Position Summary: The Patient Care Coordinator is responsible for
managing front desk operations and delivering an exceptional
patient experience. This role serves as the first point of contact
for patients and visitors and supports daily administrative
functions, including registration, scheduling, and customer
service. The Patient Care Coordinator ensures efficient workflow,
maintains patient confidentiality, and promotes a positive,
professional environment. Primary Responsibilities: Manage front
desk operations, including greeting, check-in, and check-out of
patients and visitors Assist patients with registration,
appointment scheduling, and general inquiries Update and maintain
accurate patient information within the practice management system
Process payments and address patient questions or concerns in a
professional manner Handle patient complaints and assist with issue
resolution to ensure patient satisfaction Build and maintain strong
relationships with referral sources Organize and manage workflow by
routing correspondence, collecting patient information, and
managing assignments Deliver courteous, respectful, and
professional communication via phone, email, and patient portals
Maintain patient confidentiality and comply with all HIPAA policies
and regulations De-escalate dissatisfied patients and provide
appropriate assistance and support Secure and document information
according to established procedures and systems Maintain accurate
filing and retrieval of historical records Collaborate with team
members and contribute to overall team success Provide consistently
high-quality customer service Remain flexible to meet the needs of
the position and the team Interact professionally and positively
across multiple departments Work effectively both independently and
within a team environment Qualifications: High School Diploma or
GED required Previous experience in a front desk, patient services,
medical office, or customer service role preferred
Keywords: Allmed Staffing Inc, Burlington , Assoc Patient Care Coordinator, Administration, Clerical , Fayetteville, North Carolina
