New Cadet Navigator
Company: DHRM
Location: Lexington
Posted on: April 2, 2026
|
|
|
Job Description:
Title: New Cadet Navigator State Role Title: Administrative -
Lecturer Hiring Range: Based on qualifications & experience Pay
Band: UG Agency: Virginia Military Institute Location: Virginia
Military Institute Agency Website: www.vmi.edu Recruitment Type:
Job Duties The New Cadet Navigator plays a vital role, serving as a
resource and guide to prospective cadets, applicants and their
families. This position provides high-quality service with a
primary focus on assisting Pell-eligible applicants/families, as
well as applicants from other HUGs, navigate the admissions and
onboarding process from inquiry through matriculation. Through a
holistic model of care and using the case management approach, the
New Cadet Navigator role helps decrease fragmentation of services
and provides high-quality service by: 1) monitoring prospective
cadet and applicant progress throughout the admission process, 2)
responding to all questions/inquiries, 3) providing information
about VMI majors, ROTC programs, 4) implementing a strategic,
proactive communication plan that drives prospective cadets to
complete each next step in the admissions process, and 5) keeping a
close watch on applicant progress in the Institute’s CRM (Element
451). The New Cadet Navigator collaborates with Strategic
Enrollment Management and other Institute areas to help remove
barriers to prospective cadet enrollment. The position is not
expected to be an all-inclusive content matter expert; however,
they will have expertise in connecting with post-wide experts that
helps create a cadet-friendly admissions experience. Minimum
Qualifications • Associate’s degree in a related field or a
combination of equivalent education and experience (or any
equivalent combination of training and/or experience). • Proficient
working knowledge of internet applications and PC-based software
(e.g. Microsoft Office Suite, Student Information Systems (SIS),
etc.); preferably those currently utilized by VMI • Excellent
organizational skills. • Demonstrate the ability to work
effectively both independently as well as part of a team and
possess a desire to learn and grow as professional needs arise. •
Valid driver’s license and use of personal automobile. Additional
Considerations • Demonstrated experience working with diverse
populations; specifically Pell-eligible populations and other HUGs
in higher education. • Strong interpersonal skills to help engage,
provide support to, and motivate students and excellent customer
service skills, including the ability to effectively follow up and
follow through is a must. • Effective oral, listening, and written
communication skills • Effective problem-solving skills. Special
Instructions You will be provided a confirmation of receipt when
your application and/or résumé is submitted successfully. Please
refer to “Your Application” in your account to check the status of
your application for this position. Contact Information Name:
Tamara Wade Phone: 540-464-7322 Email: hroffice@vmi.edu In support
of the Commonwealth’s commitment to inclusion, we are encouraging
individuals with disabilities to apply through the Commonwealth
Alternative Hiring Process. To be considered for this opportunity,
applicants will need to provide their AHP Letter (formerly COD)
provided by the Department for Aging & Rehabilitative Services
(DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Burlington , New Cadet Navigator, Administration, Clerical , Lexington, North Carolina
