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ADMINISTRATIVE SPECIALIST - FP DERMATOLOGY

Company: UNC Health Care
Location: Burlington
Posted on: November 27, 2019

Job Description:

ADMINISTRATIVE SPECIALIST - FP DERMATOLOGYJob ID: OFF004JJBecome part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Job DescriptionUNC Dermatology is hiring a full-time Administrative Specialist for our Burlington location.

  • Serve as point person for complex customer services and administrative issues and accurately follow organization/department policies/procedures.
  • Demonstrate excellent customer service skills and be able to communicate effectively with providers and other clinic staff members.
  • Responsible for managing our complex scheduling team and referral coordinators, but not limited to: registration, check-in, check-out, telephone triage, appointment scheduling, payment collection, work queue reviews and referral management.
  • Will work closely with the Administrative Support Supervisor; complies with all UNCHCS corporate policies, HIPAA regulatory guidelines and departmental policies regarding the privacy and confidentiality of patient and personnel information.
  • Participates in assigned work unit projects such as audits, quality improvement, staff development/training, and new staff orientation using verbal and written communication.
  • May represent work unit on departmental or organizational committees as assigned, or voluntarily works closely with nurses, support staff, and management to assure quality patient care.
  • Performs more complex scheduling of providers such as, surgeries and specialty clinics. Qualifications
    • High School diploma or GED. Five (5) years of clerical experience of increasing variety and/or complexity.
    • If a Bachelor's degree: One (1) year of clerical experience of increasing variety and/or complexity.
    • If an Associate's degree: Three (3) years of clerical experience of increasing variety and/or complexity.Primary Location: Burlington, North Carolina, United StatesDepartment: P-31229-FP DERMATOLOGY - BURLINGTONShift: Day Job

Keywords: UNC Health Care, Burlington , ADMINISTRATIVE SPECIALIST - FP DERMATOLOGY, Administration, Clerical , Burlington, North Carolina

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