Intern - State Farm Agent Team Member

Company: Nicole Cockerham - State Farm Agent
Location: Burlington
Posted on: December 30, 2025

Job Description:

Job Description Job Description Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: Nicole Cockerham State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Assist the business goals of the insurance agency with mutually agreed upon expectations. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Ability to work collaboratively as part of a team, as well as operate independently Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail Ideal for candidates with a background in collegiate sports or competitive athletics

Keywords: Nicole Cockerham - State Farm Agent, Burlington , Intern - State Farm Agent Team Member, Customer Service & Call Center , Burlington, North Carolina