Automotive Service Advisor
Company: Classic Kia Smithfield
Location: Smithfield
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Description of the role We are
seeking a highly motivated Automotive Service Consultant to join
our team at Classic Kia of Smithfield. As an Automotive Service
Consultant, you will be responsible for providing exceptional
customer service and ensuring the smooth operation of our service
department. Responsibilities Assist customers with scheduling
appointments and provide recommendations for necessary automotive
services Act as a liaison between customers and the service
technicians to ensure accurate communication and timely completion
of service requests Prepare and present service estimates to
customers, including detailed explanations of recommended repairs
and associated costs Handle customer inquiries and concerns in a
professional and courteous manner Maintain accurate and thorough
records of customer interactions and service history Coordinate
with parts department to ensure timely and accurate ordering of
necessary parts for repairs Stay up-to-date with current automotive
technology and industry trends Requirements Prior experience in the
automotive service industry is preferred Strong communication and
interpersonal skills Ability to multitask and prioritize tasks
effectively Excellent problem-solving and decision-making abilities
Proficient computer skills Valid driver's license Benefits Classic
Kia Smithfield offers competitive compensation ranging from $50,000
to $80,000 per year, dependent on experience and qualifications. In
addition, we offer a comprehensive benefits package including
health insurance, retirement plans, paid time off, and employee
discounts on automotive services and vehicle purchases. About the
Company Classic Kia Smithfield is a reputable automotive dealership
located in Smithfield, North Carolina. We take pride in providing
exceptional customer service and offering a wide selection of
high-quality vehicles to our clients. Our service department is
staffed with skilled technicians who are dedicated to maintaining
the performance and reliability of our customers' vehicles.
Keywords: Classic Kia Smithfield, Burlington , Automotive Service Advisor, Customer Service & Call Center , Smithfield, North Carolina
