Service Advisor
Company: AUTO GLASS BY PFAFFS
Location: Winston Salem
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Health
insurance Paid time off The service advisor plays a critical role
for being a first point of contact for our customers. This person
ensures that our customers get a good first impression of our
company. The individual should be helpful in assessing what the
customer needs and arranging the appointment and insurance needs
accordingly and in the most convenient way for the customer. As a
service counter employee, you will be expected to answer phones
promptly , greet customers as they enter the service counter area,
assist customers by giving quotes, filing insurance claims,
scheduling appointments, and answering any questions they may have
concerning their automobile service or insurance billing. Order OEM
parts as required. Create work orders and invoices. Collect money,
use the cash register and complete credit card transactions. A
background check will be required. Pay depending on experience and
to be discussed upon interview. Education: High School diploma or
equivalent. Hours: Full time Monday-Friday 7:30am-4:30pm
Experience: Customer service, call center, telephone and service
industry experience are all a plus. Other: Basic phone skills,
computer skills, calculator, cash register. The ability to
multi-task, willingness to learn and a good attitude are a
must.
Keywords: AUTO GLASS BY PFAFFS, Burlington , Service Advisor, Customer Service & Call Center , Winston Salem, North Carolina
