Service Engineer

Company: Hoffman & Hoffman Inc
Location: Raleigh
Posted on: February 13, 2026

Job Description:

Job Description Job Description DEPARTMENT : HBT Controls Service REPORTS TO : Service Manager or Operations Supervisor JOB TITLE : Service Engineer JOB SUMMARY : Perform engineering tasks as required to ensure proper system operability and completion of assigned projects or work orders in a timely manner. Typical tasks are; as built documentation, wiring diagrams, programming, graphic creations, onsite big picture and limited troubleshooting. Provide remote troubleshooting support for customers as required. This is a exempt salaried position (no overtime). DUTIES AND RESPONSIBILITES : • Maintain Hoffman standard engineering practices • Maintain industry technical knowledge • Engineering/Programming as required • Onsite Big Picture Tasks as required • Limited travel as required • Remote troubleshooting support as required • Provide Consistent and Clear Communications and Mentoring as required (Supervisor, Service Coordinator, Account Manager, Project Manager, Technicians and Customers) SKILLS AND ABILITIES : • Knowledge of HVAC DDC Control Theory & Applications • Proficient with Alerton/Tridium Programming • Experience with electronics and electrical circuits • Strong troubleshooting skills • Computer hardware and software skills • Ability to work independently and unsupervised • Strong communications and interactive skills CREDENTIALS AND EXPERIENCE : • AA degree in applied technology (preferred) • Equivalent combination of education and experience • HVAC and/or Mechanical systems experience • Computer programming experience • Troubleshooting experience Note: "This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract of employment, which at all times shall remain at will. This is subject to change at the discretion of Hoffman Building Technologies, Inc. EOE / Vets / Disabled

Keywords: Hoffman & Hoffman Inc, Burlington , Service Engineer, Engineering , Raleigh, North Carolina