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Change Manager

Company: Labcorp
Location: Burlington
Posted on: September 19, 2022

Job Description:

The Change Management Specialist (Change Manager) , will play an important role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change including changes to business processes, systems and technology. The Change Management Specialist will work closely with the Senior Change Manager, to help support the implementation of change management strategies and plans that maximize employee adoption and usage, and minimize resistance. The Change Management Specialist will implement tactical measures to enable faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.What to Expect:Apply a structured methodology to support change management activities via a tiered service model:

  • Provide support to the Senior Change Manager in implementation of large, complex change initiatives.
  • Lead small, non-complex change initiatives.
  • Execute components of the CDCS 7 Step Change Management process including:
  • Identify and clearly articulate proposed change (current state/future state, scope, nature and vision)
  • Facilitate and analyze initial assessments (Project Sponsorship/Governance, Project Stakeholders, Change Impact, Change Risks) for strategy and planning
  • Support the implementation of all aspects of Change Management plan
  • Facilitate the identification of Change Metrics, targets, collection and analysis
  • Manage and monitor change adoption (assess, review, remediate cycle)
  • Build and maintain effective foundational partnerships (i.e. Learning Content & Delivery to ensure effective Training Strategy and training deliverables, HR/Business for organization/staffing, IT for Technology support)
  • Design, develop, author and edit change communicationsEducation / Qualifications
    • Bachelors Degree (required)
    • 1-3 years experience supporting Change Management for business and technology projects
    • Experience in the Pharmaceutical industry and/or CRO industry preferred
    • 1-3 years building and maintaining SharePoint sites to facilitate project collaboration and communications
    • 3-5 years writing content for and producing/building communications vehicles (i.e. SharePoint Sites, Newsletters, Websites, Videos, Executive Briefings, Managerial Talking points, Presentations, Brochures,)Experience
      • A good understanding of how people go through a change and the change process; experience with Prosci ADKARModel is a plus
      • Experience and knowledge of change management principles, methodologies and tools
      • Exceptional communication skills both written and verbal- Exceptional facilitation skills;
      • Ability to build assessments; analyze, report, and action on assessment data
      • Excellent active listening skills
      • Ability to clearly articulate messages to a variety of audiences
      • Ability to establish and maintain strong relationships and foster collaboration
      • Ability to influence others and move toward a common vision or goal
      • Flexible and adaptable; able to work in ambiguous situations
      • Resilient and tenacious with a propensity to persevere
      • Problem solving and root cause identification skills
      • Must be a team player and able to work collaboratively with and through others
      • Business acumen and understanding of organizational issues and challenges
      • Familiarity with project management approaches, tools and phases of the project lifecycleLabcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .

Keywords: Labcorp, Burlington , Change Manager, Executive , Burlington, North Carolina

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