Inside Sales Account Manager - Remote/Hybrid
Company: Carolina Biological Supply Company
Location: Burlington
Posted on: April 24, 2024
Job Description:
Hours:
8 AM-5PM daily. Flexible hours are optional. Overtime as
needed.
Position Summary:
The ISAM is accountable for all sales activities and results within
an assigned geographical territory. This includes but is not
limited to prospecting, lead generation, quality call requirements,
promoting CBS products, meeting and exceeding sales quotas,
maintaining pipelines utilizing the CBS customer relationship
management (CRM) software (Salesforce), and revenue generation
against monthly targets.
Primary Responsibilities:
- Meets a minimum of 50 - 60 outbound calls per day to provide
leads and meet monthly sales quotas as set by management.
- Satisfies customer needs using clear, complete, and accurate
explanations of features and benefits to prospects while resolving
concerns in non-technical terms.
- Maintains accurate notes in the Salesforce (CRM) system.
Updates records as required and instructed to ensure quality
conversations, proper follow up, and account knowledge
management.
- Develops long-term, strategic value-added customer
relationships to develop a strong base to enhance cross and up-sell
revenue generating opportunities while maintaining a robust sales
pipeline.
- Completes initial training program and attends weekly sales
meetings for recurring training.
- Learns the core features and benefits for all products and
services offered by CBS.
- Maintains a professional attitude in dealing with customers,
prospects, and staff members.
- Complies with company policy for safeguarding customer and
corporate proprietary information. Secondary Responsibilities:
- Attends industry events on a voluntary basis to cultivate
prospects (expenses paid).
- Other duties to be assigned as needed. Qualifications:
Education-
- B.A. or B.S. from a four-year college or university preferred.
Experience-
- A minimum of 2 years prior outbound inside sales experience in
an outbound call environment preferred.
- Professional Selling Skills (PSS) training preferred but not
required. Specialized Training/Skills/Certificates/Licenses (if
applicable)-
- Must be pleasantly persuasive (hard-core "pushy" salespeople
need not apply).
- A hard worker willing to do "whatever it takes" to exceed our
prospects' and customers' expectations.
- Ability to multitask & excel in high-pressure, deadline-driven
environments.
- Sound judgment and decision-making skills.
- Excellent negotiation and professional selling skills.
- Have relentlessly high standards (is never satisfied with the
status quo).
- Have passion, conviction, and the innate ability to inspire
others.
- Must have excellent written, verbal (in person) and telephone
communication skills.
- Must be "coachable" with a predisposition toward continuous
improvement.
Keywords: Carolina Biological Supply Company, Burlington , Inside Sales Account Manager - Remote/Hybrid, Executive , Burlington, North Carolina
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