CST Team Lead

Company: Arbor Care Solutions
Location: Winston Salem
Posted on: February 14, 2026

Job Description:

Job Description Job Description Salary: 70k-91k Position Summary The CST Team Lead at Arbor Care Solutions is a licensed or associate-licensed mental health professional responsible for overseeing and guiding the daily operations of the Community Support Team. The Team Lead ensures the coordination and delivery of person-centered services to adults with complex mental health and/or substance use needs. This role combines direct clinical care, leadership, supervision, and administrative responsibilities to ensure high-quality, community-based behavioral health support. Key Responsibilities Leadership & Supervision Lead and coordinate a multidisciplinary team to ensure collaborative, effective care. Facilitate weekly team meetings to review caseloads, discuss clinical concerns, and assign tasks based on client needs. Provide regular clinical supervision and guidance to CST staff, including QPs, APs, CPSS, and paraprofessionals. Develop individualized supervision plans and conduct performance support meetings as needed. Monitor staff service delivery to ensure quality, compliance, and effectiveness. Clinical Services & Support Provide direct clinical services to clients, including individual therapy and behavioral interventions. Conduct and review clinical assessments, including functional needs assessments. Assist with crisis intervention and risk management planning for clients. Monitor clinical progress and adjust care strategies as needed. Care Planning & Service Coordination Oversee the development, implementation, and revision of Person-Centered Plans (PCPs). Ensure each clients services are aligned with their strengths, goals, and identified life domains. Assign and coordinate staff involvement based on client acuity and treatment needs. Collaborate with external providers, supports, and systems (e.g., housing, legal, medical) as part of wraparound care. Quality Assurance & Compliance Ensure all documentation is timely, accurate, and meets agency and billing standards. Monitor service utilization, unit management, and intervention effectiveness. Participate in internal audits and support continuous quality improvement efforts. Maintain up-to-date clinical records in the Electronic Health Record (EHR) system. Qualifications Masters degree in a behavioral health field (e.g., Social Work, Counseling, Psychology). Active licensure or associate-level license in North Carolina as one of the following: Licensed Clinical Mental Health Counselor (LCMHC or LCMHCA) Licensed Clinical Social Worker (LCSW or LCSWA) Licensed Marriage and Family Therapist (LMFT or LMFTA) Licensed Psychologist or Licensed Psychological Associate Minimum one (1) year of experience working with adults with mental health and/or substance use disorders. Experience in community-based services preferred. Demonstrated ability to lead teams, supervise, and manage clinical workflows. Strong documentation, communication, and organizational skills. Must meet all training and onboarding requirements within designated timeframes. Work Expectations Full-time position, flexible scheduling based on client needs. Must be available for clinical support, supervision, or crisis response as needed. Requires travel to client homes, community settings, and collaborative partner locations. Must document services and supervisory activity consistently in Arbor Cares EHR system. Expected to model professionalism, ethical behavior, and a recovery-focused approach in all interactions. Benefits Arbor Care Solutions offers acomprehensive benefits package to support your wellbeing and professional growth: Medical, Dental, and Vision Insurance Short-Term Disability Insurance Whole Life Insurance Options Paid Time Off (PTO) Paid Holidays Mileage Reimbursement Clinical Supervision for Licensure Ongoing Professional Development Opportunities

Keywords: Arbor Care Solutions, Burlington , CST Team Lead, Healthcare , Winston Salem, North Carolina