Shift Manager
Company: Pet Supermarket
Location: Burlington
Posted on: May 25, 2023
Job Description:
Location: Burlington, North Carolina
Are you unable to resist looking at a funny cat meme while you are
at work? Do you like to stop and pet every dog during your
afternoon strolls? You must be an animal lover and it is time to
pounce on the opportunity to become part of our Pawsome team! Apply
today to this FINtastic opportunity and become a Pet Supermarket
Employee.
Responsibilities/Qualifications:
As a Shift Manager you are always striving to enhance the lives of
pets and their people when customers are shopping with us. One this
is certain, we are pawsitively passionate about all things we do
which include:
- Providing friendly customer service when Whiskers walks in
looking for his purrfect new toy to paw at.
- We Speak Pet, it may sound funny to the humans, but we know
what Polly the Parrot needs in her cage, what food Freckles the
Hamster needs and what special diet food Peanut Butter the
Rottweiler should be on for his skin allergies
- Stop, Drop, & Shop with Lucy who has just found her forever
home and needs your help to make sure she has the right food and
accessories to make her transition into her forever home a
pawsitive experience.
- We are not kitten around when we say our employees can provide
customers with World Class Service and solid product knowledge
- We are dedicated to making a difference in our community by
providing knowledge, support, and quality products. When a customer
is shopping with us, their pet is OUR PET. The Purr-fect employee
is not shy about making a splash and greeting customers, you'll
assist the management team with the day-to-day store operations,
maintaining a clean and organized sales floor and above all helping
our customers feel at ease while shopping with us. As a Shift
Manager you will drive daily sales goals and complete tasks as the
Manager on Duty in absence of Store and Assistant Manager.
What's in it for you?
- Competitive pay
- Full-time benefits & 401K
- Vacation & Sick time
- Employee discounts
- Flexible schedule
- Room for advancement
- Working with PETS!!! Essential Duties and Responsibilities
- Lead and motivate sales associate team to meet or exceed
targeted sales goals
- Assign daily goals, tasks and assignments to associate team and
ensure proper completion when Manager on Duty
- Follow and enforce all company policies and procedures to
include operational and merchandising direction that is
communicated from the Corporate Office
- Ensure proper care of all pets in store as outlined in the
Animal Care Manual
- Lead by example by modeling outstanding customer service
skills
- Bring positive recognition through professionalism,
enthusiastic attitude and effective communication
- Respond to interpersonal team conflicts with partnership of
store management team
- Respond to customers complaints quickly, effectively and
courteously, and request additional management assistance as
necessary to resolve
- Work a flexible schedule that may include weekend and evenings
Education and/or Experience
- Minimum 1 year of retail Keyholder and customer service
experience Requirements
- Must possess a valid driver's license
- Access to a motor vehicle
Pet Supermarket is an equal opportunity employer and Drug Free
Workplace.
Keywords: Pet Supermarket, Burlington , Shift Manager, Hospitality & Tourism , Burlington, North Carolina
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