Food Service Associate
Company: Duke Health
Location: New Hill
Posted on: May 7, 2024
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Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. About Duke Raleigh
Hospital Pursue your passion for caring with Duke Raleigh Hospital
in Raleigh, North Carolina, which has been part of Duke Health
since 1998 and has served Wake County for more than 35 years. Duke
Raleigh Hospital features 204 inpatient beds and offers a
comprehensive array of services, including cancer, cardiovascular,
neuroscience, advanced gastrointestinal, and wound healing care.
Food Service Associate Fulltime **This position is eligible for a
$2,500 commitment bonus.** Location: Raleigh, NC Duke Raleigh
Hospital Job Code: 4067 FLSA: N Job Level: B1Supervisory
Responsibility: No General Description of the Job ClassDepending on
the size of the entity and department structure, Level I and Level
II may be combined. Level IPerform routine tasks and manual work
under immediate supervision in support of hospital food service
operations; operate dish machine; wash pots and perform heavy
cleaning duties; transport equipment, food, supplies, and refuse as
directed.Level IIPerform a variety of tasks in preparation, service
and delivery of food products and/or service operations (ie.
prepare, mix, assemble, portion, serve and store food as directed;
receive inspect, store, secure disburse and control inventory of
foodstuffs, supplies and equipment). Also may function as a cashier
when directed.Duties and Responsibilities of this LevelLevel I
*Retrieve, collect, and transport food service supplies, equipment
and refuse as directed.* Strip carts/trays, sort, rinse, dishes and
silverware, operate and unload dish machine, and store clean items;
inspect washed items for cleanliness and breakage.* Clean and
maintain dish machine; clean and sanitize assigned areas.*Washes
pots, pans and equipment.* Collect, sort and dispose of
trash.*Follow all safety procedures for using equipment and
chemicals. Level II * In addition to the duties described in Level
I, performs the following: *May set up and serve food to patients
and cafeteria customers as specified by menus, ensuring that all
food items are properly portioned and handled within established
sanitation standards.*May operate and monitor proper functioning of
food service equipment; follow all safety procedures for using
equipment and chemicals; clean and sanitize equipment after
use.*May assist in tray line and/or cafeteria setup, ensuring that
quality standards are maintained and safe food handling guidelines
are adhered to.*Detect and report improperly prepared food or food
that does not meet standards and/or defective/damaged merchandise
and status of all supplies in stock.*May assist in the care and
maintenance of work areas and alert supervisors to problems as they
arise.*May place food and supply orders with approved vendors under
direction and guidance of Food Service Manager.*May review stock
levels of common foodstuffs and advanced menu items, conduct
physical inventories and maintain inventory records; unload
incoming supplies and equipment.*May transport food carts to
assigned locations.*May prepare and set up food items to be
delivered to catering functions as needed*May plan, organize and
provide service for routine and more complex catering
functions.*May work as needed for specially planned catering
events.*May maintain an accurate inventory of all catering
equipment.*May be responsible for the maintenance and upkeep of the
catering area. If functioning as a cashier:*Calculate total cost of
items on food tray; accept payment in cash or meal tickets.*Ensure
validity of meal cards.*Total cash/tickets at end of work period;
deposit money and prepare deposit report sheet.Required
Qualifications at this LevelEducationN/AExperienceLevel INo
previous food service experience is required.Level IIWork requires
six months of food service experience.Degrees, Licensure, and/or
CertificationN/AKnowledge, Skills, and AbilitiesLevel I*Ability to
lift/push/pull 50 pounds.*Ability to read/write and follow oral and
written instructions. Level II - Same as level I plus:*Basic math
skills*Basic computer/cashier/calculator skills*Strong customer
service skills*Ability to operate food preparation
equipment.*Ability to prepare/handle foodstuffs using safe
food-handling practices.*Ability to maintain inventory
Distinguishing Characteristics of this LevelLevel I Heavy cleaning
dutiesLevel II Excellent customer service skills Ability to work
effectively with minimal supervision Ability to maintain inventory.
Job Code: 00004067 FOOD SERVICE ASSOCIATEJob Level: B1 Duke is an
Affirmative Action/Equal Opportunity Employer committed to
providing employment opportunity without regard to an individual's
age, color, disability, gender, gender expression, gender identity,
genetic information, national origin, race, religion, sex, sexual
orientation, or veteran status. Duke aspires to create a community
built on collaboration, innovation, creativity, and belonging. Our
collective success depends on the robust exchange of ideas-an
exchange that is best when the rich diversity of our perspectives,
backgrounds, and experiences flourishes. To achieve this exchange,
it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected,
and that all voices are heard. All members of our community have a
responsibility to uphold these values. Essential Physical Job
Functions: Certain jobs at Duke University and Duke University
Health System may include essential job functions that require
specific physical and/or mental abilities. Additional information
and provision for requests for reasonable accommodation will be
provided by each hiring department.
Keywords: Duke Health, Burlington , Food Service Associate, Hospitality & Tourism , New Hill, North Carolina
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