Member Engagement Specialist

Company: Workout Anytime - Grove
Location: China Grove
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Employee discounts Opportunity for advancement Wellness resources Position Overview The Member Engagement Specialist/Sales Rep will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. We Offer Competitive pay Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks! Responsibilities Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Register all guests into the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options Assists guests with purchasing a new membership Answers phone in a professional and courteous manner and uses proper phone greeting techniques Processes retail and concession sales Cleans and maintains the front desk area Requirements Excellent customer service skills Ability to communicate effectively with both staff and members Ability to multi-task About Workout Anytime Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude Care Excellence Strategic Drivers Think Big Keep It Simple Do It With Integrity If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Dont let this opportunity pass you by!

Keywords: Workout Anytime - Grove, Burlington , Member Engagement Specialist, Hospitality & Tourism , China Grove, North Carolina