Director, Human Resources-Head Start

Company: Save the Children
Location: Burlington
Posted on: January 8, 2021

Job Description:

SummarySave the Children provides high-quality early learning interventions to children through Head Start and Early Head Start programs in rural communities, primarily in the South. As we continue to grow our program portfolio, we must ensure new programs are staffed quickly with high quality teachers, family support workers, administrators and operational personnel. The primary purpose of the Director, Human Resources for Head Start (HS) is to lead the HR strategy of the Head Start division, providing leadership and direction for Head Start- HR functions, including recruitment, retention, development and performance management. In this role, you will serve as a member of the Head Start Senior Management Team and provide guidance and support to a team of local HR Managers at the program level in the development and implementation of the HR strategy. You will supervise the HR staff for each Head Start program and create development plans to build capacity within the program over time. Working closely with Head Start leadership and local Head Start HR Managers, you will provide effective support and ensure compliance with the Head Start regulations and appropriate employment laws.What You'll Be Doing (Essential Duties)Employee Relations (30%)

• In conjunction with local Head Start HR Managers and the Head Start leadership team, establish strong engagement across Head Start programs.
• Work with local Head Start HR Managers and supervisors to ensure the successful onboarding of new staff and start-up of new programs.
• Serve as the key escalation point for all employee relation matters including but not limited to selection, development and termination.
• Act as key contact and resource for the broad range of HR matters from policy communications and interpretation, to relationship and change management.
• Utilize, collaborate with, and refer to HR resources including the SCUS HR team.Talent Attraction and Acquisition (30%)
  • Establish the overall direction and strategy for recruitment at all levels of the Head Start program to include building the Head Start employer brand, and leading the charge to make our Head Start program a diverse, equitable and inclusive employer of choice in the local communities that we serve.
  • Understand current and future staffing needs and oversee execution of processes to ensure positions are filled with qualified candidates with an eye to continuous improvement around key metrics such as time to fill, diversity recruitment, and others.
  • Work closely with Head Start leadership and HR partners to ensure the right organization structure, right job descriptions, grading, and best recruitment practices and processes that align with Save the Children and Head Start policies and practices.
  • Work closely with local Head Start HR Managers to develop proactive annual staff recruitment plans that are continously assessed and recalibrated for effectiveness.
  • Support building pools of ready candidates through internal succession planning and external sourcing efforts.
  • Develop and maintain tools to monitor, evaluate and report on the recruitment process across all Head Start programs
  • Establish metrics and accountability systems that chart performance and continuous improvement around Head Start Talent Attraction and Acquisition.Performance Management (15%)
    • Gain a thorough understanding of, monitor, and assess USPA and HS organizational capabilities and individual competency needs, and help leadership build a strategy and implementation plan for talent development, leadership development, succession planning, etc.
    • Provide supervision, support, leadership, development and coaching to local Head Start program HR Managers and other Head Start managers, as needed, through the performance appraisal process each year including guidance in setting performance expectations, employee development plans and communications;
    • Assist managers in assessing employee performance and addressing deficiencies.
    • Serve as the key escalation point for performance and development plans to include performance improvement (corrective-action) plans, Head Start employee/labor disputes and major employment decisions.Staff Management (15%)
      • Provide strategic and tactical direction to Head Start Human Resources staff, setting goals, defining scopes of work, overseeing deliverables, and ensuring quality HR support from the local Head Start HR Managers.
      • Provide overall leadership and counsel to assure successful implementation of HR strategies, programs and procedures, as well as to ensure compliance with labor codes and agency HR policy and standards
      • Build a strong network of HR leadership through continuous improvement, experience sharing, knowledge management and promoting best practices.
      • Contribute to professional development and career advancement of the Head Start HR team.
      • Work closely with local Head Start HR Managers to develop a tracker to monitor the training/professional development requirements for all staff (including conditional credentialing requirements put in place at the point of hiring)Policy and Compliance (10%)
        • Ensure compliance with Agency, State and Program-wide policies, labor codes and standards, and Head Start Program Performance Standards
        • Partner with HR Advisory staff to provide a united and consistent, Agency-wide HR approach to the clients.
        • Provide expert guidance on Head Start performance standards, grievances, disciplinary issues and child safeguarding protocols.
        • Work with local Head Start HR Managers to prepare HR update reports for Policy Council and Head Start board meetingsRequired Qualifications
          • Minimum 7- 10 years of relevant experience.
          • Bachelor degree or equivalent combination of education and experience
          • Demonstrated working knowledge of Federal, State, and local labor laws, including EEOC, FMLA, Wage and Hour, Workers Compensation, and FLSA.
          • Proven success in working collaboratively at all levels
          • Demonstrated commitment to Diversity, Equity and Inclusion as it relates to our staff and programs.
          • Demonstrated success in employee relations, recruiting, talent management, compensation & benefits, and organizational development within a complex, multi-site organization.
          • Experience working with minimal support resources and able to influence HR outcomes using established tools, best practices and labor laws.
          • Demonstrated analytical and problem solving skills
          • Demonstrated ability to work creatively and strategically to resolve issues.
          • Willingness and ability to travel up to 25%
          • Excellent communication and presentation skills.Preferred Qualifications
            • PHR/SPHR certification is preferred.
            • Experience and/or familiarity with Head Start programs is a plusWhy you should join the Save the Children Team--- Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.Click here to learn more about how Save the Children US will invest in YOU!About Save the ChildrenSave the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children - every day and in times of crisis - transforming their lives and the future we share.Our work for children and their families- requires that we commit-at every opportunity-to work together to dismantle persistent systemic and structural racism embedded in this country. Save the Children will not tolerate racism in any form-in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people of color to fight for equal rights and justice.We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children's policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation. Any violations of this policy will be treated as a serious issue.

Keywords: Save the Children, Burlington , Director, Human Resources-Head Start, Human Resources , Burlington, North Carolina