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Associate Technical Director , HLA

Company: Labcorp
Location: Burlington
Posted on: September 18, 2022

Job Description:

At Labcorp Diagnostics, you'll be a part of an innovative life sciences company that is deeply integrated with guiding patient care and providing comprehensive clinical laboratory services. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostic solutions and pioneers new diagnostic technologies to improve the delivery of care. As a member of the LabCorp team, you will support a dedicated staff in resulting samples, at a high volume that demands the most accurate and precise analysis possible. You'll join a collegial scientific staff who appreciates that on the other side of every sample, is a person who depends on us! Labcorp is a leader in laboratory medicine and we strive to meet the rapidly evolving healthcare needs.Do work that matters. Join Labcorp and be a part of our team bringing laboratory diagnostics to a new level.Responsibilities:

  • Reviews and reports patient results accurately, and with integrity
  • Accurately and promptly responds to client inquires that are technical in nature
  • Effectively communicates with clients, physicians, nurses, pathologists and LabCorp staff; and Laboratory teams
  • Oversees the technical component of the laboratory to ensure that patient results are reported reliably and in a timely fashion.
  • Ensures accuracy for all testing in the lab, including instrument performance and addressing root causes when issues arise
  • Guides implementation of new assays and instrumentation in the lab in collaboration with the research and development team
  • Makes recommendations to improve workflow, support staffing needs as well as optimization of reagent utilization
  • Serves as last-stop to solve clients' technical problems (i.e., test rejection)
  • Assists the Quality department to ensure all required regulations are followed
  • Attends client meetings, to support business development or address customers' concerns
  • Projects credibility and builds rapport with medical providers/Labcorp clients, providing quick/accurate responses to inquires
  • Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads
  • An interest in providing staff educational seminars, participation in national technical societies and publishing peer-reviewed manuscripts is encouraged
  • Sets the tone in the lab for performance and quality, ensuring techs perform duties correctly (i.e., handling specimens, pipetting)
  • Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces
  • Works effectively and efficiently with the Laboratory Director on the above functions and as deemed necessary
  • Other duties as needed.Requirements:
    • PhD or MD in addition to Board Certification from the American College of Histocompatibility and Immunogenetics or eligibility to take the boards. Candidates with other boards may be considered with a showing of extensive experience in histocompatibility testing
      • Leadership skills to work with lab staff, developing their capabilities and involving them in problem-solving/urgent matters
      • Deductive reasoning/analytical skills to reach a resolution to customer inquiries or lab opportunities/issues
      • Depth and breadth of experience within a clinical lab, understanding validation, quality control and quality management; proficiency testing; and regulatory requirements
      • Ability to respond to stressful and urgent situations in a timely manner.
      • Knowledge of quality standards and accountable for providing accurate resultsLabcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.For more information about how we collect and store your personal data, please see our Privacy Statement .

Keywords: Labcorp, Burlington , Associate Technical Director , HLA, IT / Software / Systems , Burlington, North Carolina

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