Senior IT Resiliency Manager - (REMOTE)
Company: Labcorp Diagnostics, Labcorp
Posted on: September 22, 2022
The following statements are intended to describe the general
nature and level of work being performed. This is not intended to
be construed as an exhaustive list of all responsibilities, duties
and skills required of personnel.
The Senior IT Resiliency Manager is responsible for the support of
the Information Technology Disaster Recovery (ITDR) Program
including planning, organizing, and coordinating all aspects of the
ongoing ITDR program elements. The Senior IT Resiliency Manager
guides groups of technical staff on initiatives in accordance with
the mission and goals of the organization. The Senior IT Resiliency
Manager is highly knowledgeable, with a broad set of skills that
cross technical, business, project, risk, crisis management and
vendor management. The Senior IT Resiliency Manager supports
problem resolution and status reporting for global IT DR
infrastructure, environments, and processes. This includes planning
and execution of ITDR exercises, assist with implementation of new
technologies into the ITDR portfolio and support of real-time ITDR
Maintain ITDR plan and recovery procedures for business critical
applications as identified by the BIA in a 7x24 global delivery
Conduct ITDR tests to ensure readiness in the event of an actual
declaration. Identify gaps found during testing between recovery
objectives and recovery capabilities. Assist with the development
of remediation plans to address findings.
Provide guidance and act as subject matter expert as it pertains to
Coordinate and execute approved adjustments and changes that
increase performance and availability of applications, based on BIA
Work with assigned vendor resources in the areas pertaining to
Assess and report technical risk in the areas pertaining to ITDR.
Assist with evaluation of new technology and tools and work with
technical teams to build business cases for their use.
Participate in cross functional reviews and identify high risk
areas pertaining to ITDR scope.
Contribute to and maintain system standards including Change
Management and Software Development Lifecycle (SDLC).
Research and recommend possible automated approaches for ITDR
Facilitate ITDR vulnerability studies and impact assessments.
Identify opportunities for improvement and lead deep dives on key
initiatives through program and project reviews.
Work closely with Business Continuity and Crisis Management team
members to continually mature and improve the response to
Identify and communicate any gaps between business recovery
requirements and ITDR capabilities.
Should be a self-starter with a strong interest in technology and
the ability to deal with a fast paced global environment and
Some experience with Server operating systems, storage and
Knowledge and practical application of IT Disaster Recovery and
Business Continuity technology.
Good understanding of technical troubleshooting methodologies.
Facilitate problem solving among administrative groups with varying
needs and priorities, and to communicate well with administrative
users, technical staff, and senior management.
Excellent oral, written, and interpersonal communication and
presentation skills across organizational boundaries.
Work with a range of technical staff to develop joint solutions in
project and ongoing support situations.
Achieve efficiencies through workflow improvement.
Ability to positively accept feedback and use it to improve
individual performance and productivity
Demonstrated ability to find creative solutions to difficult
Should retain information on a large number of varying and detailed
processes and procedures that tend to change frequently.
Communicate technology into business terms with customers at all
Demonstrated ability to function effectively under pressure as well
as manage multiple concurrent initiatives.
Demonstrated ability to meet deadlines.
Effective prioritization of workload.
Perform well independently and in a team environment, with staff at
all levels, to achieve business goals.
Ability to work weekends and overnight hours as needed.
Travel may be required from time to time (less than 10%)
Bachelor's degree in Information Technology or related field, or an
equivalent combination of experience, education, and training. 7+
years of overall IT experience
ITIL Foundations desired
Certified Disaster Recovery Engineer desired
5+ years of experience in Disaster Recovery planning,
administrative or managerial capacity with internal IT and
functional staff as well as vendor assigned resources in a large
Knowledge, skill, and ability to maintain a company-wide disaster
recovery awareness program and serve as a subject matter
Detailed knowledge of compliance practices, global corporate
policies, laws and regulations governing Business Continuity or
Disaster Recovery Programs
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, the organization will not discriminate in
its employment practices due to an applicant's race, age, color,
religion, sex, national origin, sexual orientation, gender
identity, disability or veteran status.
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Keywords: Labcorp Diagnostics, Labcorp, Burlington , Senior IT Resiliency Manager - (REMOTE), IT / Software / Systems , Burlington, North Carolina
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