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Technical Services Manager

Company: Chandler Concrete Company
Location: Burlington
Posted on: June 7, 2024

Job Description:

*JOB SUMMARY *Develops and maintains systems and processes to assure that all manufactured concrete products meet project specifications and achieve superior quality and reliability levels in a cost-effective manner.*ESSENTIAL JOB DUTIES/FUNCTIONS** Develops, implements and maintains processes and programs to ensure purchased raw materials (sand, gravel, cement and additives) and finished products conform to internal standards and code requirements.* Meets with vendors, customers and company employees to discuss, review, analyze and resolve quality problems as needed.* Visits vendor manufacturing sites to observe production process and ensure compliance with company standards.* Coordinates and approves new concrete mix designs and production/operation changes that affect the final product to ensure product strength is maximized at minimal material cost.* Develops new mix designs to meet customer requests.* Coordinates research and development activities for raw materials, mixes and finished products looking for new and better products and more cost efficient processes.* Prepares all necessary reports required by internal and external customers.* Stays abreast of changes and updates in processes and technology and makes recommendations for changes as warranted.* Provides technical assistance to area managers as needed/requested to troubleshoot, consult or solve problems.* Provides necessary support to areas to ensure proper mix designs and pricing are used.* Coordinates training and education for field employees to ensure standardized procedures are followed in all areas of the company.* Ensures all quality testing laboratories are properly maintained and staffed.* Works closely with external testing laboratories to ensure proper technique/processes are used.* Visits production facilities to audit processes used to monitor raw materials, mix processes and yields.* Visits job sites to audit product delivery, placement and performance processes.* Conducts training of employees and customers as needed /requested on basic principles of concrete, sampling and testing, and other topics as needed.* Ensures compliance with company safety policies, practices and procedures.* Participates in local, state and national professional organizations.* Works with area managers and sales force to develop and conduct technical seminars and training for customers as needed/requested.* Other duties as assigned.*KNOWLEDGE/SKILLS/ABILITIES/EXPERIENCE** Bachelors degree required with major in Engineering.* Minimum 5 years of experience in manufacturing or construction related environment required with at least 2 years in a quality assignment preferred.* Professional Engineer license in NC required, or ability to obtain within 6 months. Must also be able to obtain licensing in VA and TN.* Demonstrated ability to create and make formal presentations.* Demonstrated proficiency in statistical process control techniques.* Demonstrated effective written and oral communication skills.* Must be able to read, speak, write and understand English.* Demonstrated proficiency with personal computer and software packages.* Demonstrated ability to plan and organize and to work independently.* Current, valid drivers license.*EQUIPMENT USED** Personal computer* Telephone* Copier* Fax machine* Pick-up truck* Various types of concrete field test equipment* Various types of concrete lab test equipment.*PHYSICAL REQUIREMENTS** Frequent periods of standing and walking on wet, dry, even and uneven surfaces.* Occasional climbing up/down ladders, steps and construction projects.* Occasional stooping, bending and kneeling.* Occasional reaching, pulling, pushing and grabbing.*ENVIRONMENTAL CONDITIONS (PERSONAL PROTECTIVE EQUIPMENT IS PROVIDED WHERE REQUIRED OR REQUESTED)** Occasional work is performed outdoors with some exposure to extremes in temperature, moisture, dust and noise.* Occasional exposure to wet and dry, even and uneven surfaces.* Occasional exposure to moving equipment and machinery parts.* Frequent exposure to cement, concrete, chemicals and admixtures.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Referral program* Retirement plan* Vision insuranceExperience level:* 5 yearsSchedule:* Monday to Friday* Weekends as neededEducation:* Bachelor's (Required)Experience:* manufacturing or construction related: 5 years (Preferred)Language:* English (Required)License/Certification:* Professional Engineer License in NC (Preferred)Work Location: In personby Jobble

Keywords: Chandler Concrete Company, Burlington , Technical Services Manager, IT / Software / Systems , Burlington, North Carolina

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