JIRA Subject Matter Expert (SME)
Company: Tech Soft Inc
Location: Fort Bragg
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: Free Medical Insurance
401(k) 401(k) matching Bonus based on performance Competitive
salary Dental insurance Health insurance Paid time off Vision
insurance We are looking for an experienced functional JIRA Subject
Matter Expert for one of our federal projects. An ideal candidate
should have enough skills to customize Jira workflows, build
dashboards, optimize Jira boards and design reports to provide
end-users and leadership with meaningful operational/performance
metrics and status reports using Atlassian JIRA tools.
Additionally, he should be able to prepare user training to ensure
all team members understand how effectively and efficiently utilize
JIRA for managing epics , stories and tasks. Responsibilities Serve
as internal SME on the JIRA tool including JIRA, Advanced Roadmap,
Agile Hive, SAFe, etc. Familiarity with Jira Align and confluence
Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks,
Stories etc. as per requirement for a large enterprise-level
implementation Create and maintain detailed technical and
user-facing documentation for internal reports and building
dashboards Provide recommendations to end users and leaders on best
practices and standardization in implementing and leveraging
processes within Jira Advise/propose custom workflows, fields,
permission schemes, post functions, etc. Consult on ways to
optimize and improve Jira boards and process workflows and identify
where functionality can or cannot meet user requests.
Qualifications Minimum of 3 years of experience with agile software
development techniques methodologies and best practices Strong
communication/presentation skills to effectively interact with team
members, scrum masters and leadership Experience building, managing
and enforcing standards Effectively prioritizes work, troubleshoots
issues, communicates, and completes tasks on time Experience in an
Agile/Scrum organization An ability to thrive in highly flexible
environments Work Location: Fort Bragg, North Carolina Clearance :
Active Top Secret or higher clearance required for this position
Flexible work from home options available.
Keywords: Tech Soft Inc, Burlington , JIRA Subject Matter Expert (SME), IT / Software / Systems , Fort Bragg, North Carolina
