Sr. Business Control Specialist – Technical Risk Officer
Company: Bank of America
Location: Charlotte
Posted on: April 1, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! The Global Technology Change Governance & Oversight team is
seeking a strong Tech Change Mgmt. Process Design & Governance
analyst with minimum 5 years’ experience to drive Governance and
control efforts across Global Technology related to Change
Governance. This job is responsible for leading and executing on
internal control discipline and operational excellence within GT
Change Governance team. Key responsibilities include executing LOB
or ECF processes and tools to drive adherence to enterprise-wide
standards. Responsibilities: Serves as the subject matter expert
for the Change process with stakeholders to include Risk, Audit and
external Regulators Supports change management deliverables and
project documentation (issue/risk logs, status reports,
requirements documentation, design documentation, project plans)
Establish and maintain effective communication with team members
and other key stakeholders Ensure timely action/coordination on all
reporting related deliverables Perform quality assurance analysis &
review on data received from various LOB, generate reports, publish
with in timeline Pro-actively understanding responsibilities and
manage tasks independently Supports change management deliverables
and project documentation (issue/risk logs, status reports,
requirements documentation, design documentation, project plans)
Establish and maintain effective communication with team members
and other key stakeholders Required Qualifications: 5 years of
experience in Governance and Control environment in IT department
Experience in performing analysis & reporting data using Excel,
Pivot, Tableau, SQL Strong experience in Microsoft Office Possesses
good knowledge of risk management approach, processes, tools, and
routines Basic understanding of Change Management and associated
controls Sharp eye for identifying weak points in processes and
organizational structures Able to drive the standardization of
processes and implementation of metrics and best practices
Experience with developing work breakdown structures and executing
action plans Experience in gathering, interpreting, and analyzing
gathered data for target solutions Strong analytical and
organizational skills with a focus on attention to detail and
accuracy Prior business process management or control framework
knowledge Excellent written and verbal communication skills Able to
work independently with multiple stakeholders Ability to follow the
process and procedures for support and to pinpoint opportunities to
develop the efficiency of business Desired Qualifications:
Knowledge of change management systems such as Jira, Horizon,
Remedy, ServiceNow etc SharePoint, Wiki knowledge Strong
collaboration and partnering skills with ability to positively
influence and motivate teams Ability to coordinate and drive
execution of multiple priorities and meet deadlines to adhere to
policies and standards Demonstrated increasing levels of
accountability and ownership Skills: Controls Management Issue
Management Monitoring, Surveillance, and Testing Quality Assurance
Risk Management Analytical Thinking Attention to Detail Critical
Thinking Problem Solving Written Communications Decision Making
Innovative Thinking Prioritization Recording/Organizing Information
Research Shift: 1st shift (United States of America) Hours Per
Week: 40 Pay Transparency details US - IL - Chicago - 540 W Madison
St - Bank Of America Plaza (IL4540) Pay and benefits information
Pay range $87,000.00 - $146,000.00 annualized salary, offers to be
determined based on experience, education and skill set.
Discretionary incentive eligible This role is eligible to
participate in the annual discretionary plan. Employees are
eligible for an annual discretionary award based on their overall
individual performance results and behaviors, the performance and
contributions of their line of business and/or group; and the
overall success of the Company. Benefits This role is currently
benefits eligible. We provide industry-leading benefits, access to
paid time off, resources and support to our employees so they can
make a genuine impact and contribute to the sustainable growth of
our business and the communities we serve.
Keywords: Bank of America, Burlington , Sr. Business Control Specialist – Technical Risk Officer, IT / Software / Systems , Charlotte, North Carolina
