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IT Manager - Windows Applications and Verint WFO

Company: Covance
Location: Burlington
Posted on: July 12, 2019

Job Description:

IT Manager - Windows Applications and Verint WFO Job Overview Note: This role is with our parent company, LabCorp (NYSE: LH), an S&P 500 company. LH is a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care. LabCorp reported revenues of over $11 billion in 2018 and we have over 65,000 employees in 65 countries. LabCorp is seeking a Verint WFO-IT Manager for it's Burlington, NC location. Manage the technical configuration and administration of the Verint Workforce Optimization system, DataPipe and MasterControl applications. Lead the technical support team. Understand business requirements and convert these to technical configuration or custom code technical specifications. Provide subject matter expertise on the technical capabilities of these applications. Manage the integrations and interfaces with other applications.. Manage and perform Unit Testing activities. Apply patches and bundles to applications. Manage all environments for these applications. Estimate work effort and develop project work plans. Education/Qualifications License/Certification/Education: Normally B.S. Degree required w/5-7 years of experience. Experience Have managed a technical configuration and administration of the Verint Workforce Optimization system, DataPipe and MasterControl applications or similar.

Keywords: Covance, Burlington , IT Manager - Windows Applications and Verint WFO, IT / Software / Systems , Burlington, North Carolina

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