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Programmer Analyst

Company: LabCorp
Location: Burlington
Posted on: October 6, 2019

Job Description:

LabCorp Lab Systems is a dynamic team of individuals that supports a variety of the laboratories lab systems thru out the company umbrella. We are in search of a customer focused individual to join our team as a Program Analyst on the Lab Systems Tier 3 Support Team. This individual will facilitate support for end-users on a wide variety of issues regarding both commercial and LabCorp systems and applications. Responsibilities of the Technical Support Rep Tier 3: * Demonstrates a comprehensive understanding of the technical skills inherent to LIS/LIMS * Perform application administration tasks for variety of computerized systems * Forms productive networks with internal and external customers and the vendor community * Conducts diagnosis of most business problems * Designs, directs and performs analyses to resolve complex first-time project issues including analysis of technical and economic feasibility of proposed system solutions * Support systems integration of one or more technical platforms * Participates in the design of technical requirements for the application/solution * Provides on call support for production systems * Serves as a staff resource and mentor regarding understanding of systems License/Certification/Education: Normally requires a B.S. Degree in Computer Science w/3-5 years of experience. Required Skills: * Complete understanding and wide application of technical principles and concepts within Information Systems * Conduct file definition and configuration for and within Laboratory Information Management Systems (LIMSs) and related applications * 5+ years of relevant work experience in configuring and supporting laboratory data systems * Significant experience implementing and supporting LIMS applications * Experience working under pressure including multi-tasking to meet deadlines * Demonstrated experience to successfully maintain positive interpersonal relationships * Strong written and verbal communication skills * Self-Motivated with ability to work independently * Demonstrated quality customer service skills * Enterprise Systems/Services/Protocols: Java, Cache', DSM, HL7 * Operating Systems: Windows, Linux * Tools: Visio, MS Word, MS Excel Preferred Skills: * Experience in clinical laboratory as well as an IT setting * Bachelor's degree and or Certification in LIMS administration or equivalent technical training * Desire to stay current with technological advances in lab industry Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LabCorp, Burlington , Programmer Analyst, IT / Software / Systems , Burlington, North Carolina

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