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Biotech Technical Support

Company: Novogene
Location: Burlington
Posted on: November 27, 2019

Job Description:

Description: The core responsibilities for the Technical Support representatives are to collaborate with sales to provide technical answers and customized solutions for customers, to support customers in finalizing experimental design and sample preparation, and to collaborate with the project coordination team to initiate project production. Technical Support provide analysis of client needs for use by sales and marketing. This position is based in our Sacramento office, with limited need for travel to professional/industry conferences with sales and is separate from the sequencing lab. Spanish or Portuguese fluency a plus. Requirements: Minimum: bachelor's degree in life science or medical field with 1-2 years experience in wet lab; advanced degree in life science or medical field (MS or Ph.D.) encouraged Studied genomics, transcriptomics, genetics, molecular biology; has experience in molecular biology or genetics experiments Next-generation library preparation, data analysis, bioinformatics, or general sequencing lab background experience strongly preferred Prior technical support experience is a plus Proficiency in both written and spoken English is essential Quick learner with strong communication and presentation skills Ability to multi-task and work under pressure in this rapidly growing company Proficiency in the Microsoft office software and ability to learn new software quickly Salary and Benefits Competitive salary and benefits including health, dental and vision insurance and 401k Recruiters and outsourcing companies, please do not contact Novogene. To Apply: https://www.indeedjobs.com/novogene-corporation-inc/_hl/en_US?cpref=JXWAtnzf3XW5aRnY2g_zouV7xMD8uRK8szGi3f1OJqk

Keywords: Novogene, Burlington , Biotech Technical Support, IT / Software / Systems , Burlington, North Carolina

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