Operations Supervisor

Company: Parksite
Location: Garner
Posted on: February 13, 2026

Job Description:

Job Description Job Description:\n\n Operations SupervisorLead Our Distribution Operations to ExcellencePosition Overview Parksite, a 100% employee-owned company, are seeking an experienced and dynamic Operations Supervisor to lead our distribution center operations. This critical leadership role combines strategic thinking with hands-on operational expertise, overseeing daily warehouse activities, team development, supply chain management, and continuous process improvement. If you're a results-driven leader who thrives in a fast-paced environment and is passionate about building high-performing teams, this is your opportunity to make a significant impact on our growing organization.Why Join Our Leadership Team? Lead in an Employee-Owned Company Make strategic decisions that directly impact company successBuild and develop your own team in a growing organizationReal ownership through our Employee Stock Ownership Plan (ESOP)Your leadership drives both team success and personal financial growth Competitive Leadership Compensation & Benefits Salaried position with competitive compensation401(k) Program with company matchCompany-Paid Life InsuranceShort- and Long-Term Disability InsuranceComprehensive Health Benefits – Medical, Dental, Vision, and Flexible Spending PlansPaid HolidaysGenerous Paid Time Off (PTO)Performance-based incentives tied to operational excellenceBonus opportunities for achieving safety, efficiency, and team development goals Professional Growth & Development Partner with senior logistics managers to develop strategic initiativesExposure to advanced warehouse management systems and technologiesLeadership training and professional development opportunitiesClear pathway to Logistics Manager and Operations Director rolesContinuous learning in Six Sigma and process improvement methodologies What You'll Do As Operations Supervisor, you'll be the driving force behind our daily distribution operations, leading teams to achieve operational excellence while developing future leaders. Operational Leadership: Daily Distribution Management Oversee all distribution center operations, including receiving, picking, loading, shipping, will-call, and customer serviceEnsure efficient workflows, process adherence, accurate inventory control, and optimized productivity metricsCoordinate daily operations with drivers, warehouse associates, and cross-functional teams to ensure on-time, accurate delivery Process Excellence & Continuous Improvement Identify and implement process improvements to increase efficiency, accuracy, and space utilizationLead continuous improvement initiatives using Six Sigma or similar methodologiesMonitor KPIs, analyze performance gaps, and execute corrective action plansTeam Leadership & Development: Talent Management & People Development Recruit, train, coach, and develop warehouse staff while conducting performance evaluations and ongoing feedbackEstablish clear performance standards, accountability, and training programsAuthority to recommend and implement disciplinary actions in partnership with Human Resources.Foster a culture of safety, accountability, and excellence while recognizing high performers and addressing issues promptlyStrategic Planning & Budget Management: Financial & Business Acumen Assist in annual budget development and manage operational expensesAnalyze operational data to support strategic decision-making and understand P&L impactIdentify cost-saving opportunities without compromising service or qualityCustomer Service & Relationship Management: Internal & External Stakeholder Engagement Partner with customers, sales teams, vendors, and internal departments to ensure satisfaction and on-time deliveryResolve customer issues professionally and represent the distribution center in cross-functional initiativesTechnology & Systems Management: Leverage Technology for Operational Excellence Utilize ERP, WMS, routing, and voice-picking systems to manage inventory, orders, and reportingAnalyze data and generate reports to identify trends and operational improvementsSafety & Compliance: Environmental Health & Safety Excellence Ensure OSHA, hazmat, and company safety compliance while promoting a zero-incident cultureConduct safety inspections, incident investigations, and corrective action implementationEnforce PPE usage and lead safety initiatives by exampleFleet & Equipment Management: Asset Management & Maintenance Oversee fleet operations, vehicle maintenance, forklifts, and warehouse equipmentManage preventive maintenance schedules and ensure efficient equipment utilization What You BringRequired Qualifications: Experience & Education Minimum 3 years of logistics or distribution management experienceAssociate's degree or equivalent combination of education and relevant work experienceProven track record of leading teams in a warehouse or distribution environmentDemonstrated success in achieving operational goals and driving results Leadership Competencies Strong leadership skills with the ability to inspire, motivate, and develop teamsChange agent mindset with the ability to drive process improvementsRelationship-building expertise at all organizational levelsLives Integrity – acts with honesty and builds trustInspires Achievement – motivates others to excelDelivers Results – consistently meets and exceeds goalsExcels in Customer Service – puts customers firstDrives Excellence – pursues continuous improvementCreates Inclusion – builds diverse, collaborative teams Essential Skills Excellent verbal and written communication skills at all levels of the organizationStrong business acumen with the ability to understand strategy and convert to tactical executionEffective listening skills and ability to provide clear, concise directionProject management capabilities with the ability to manage multiple prioritiesFinancial acumen and budget management experienceStrong problem-solving and decision-making abilitiesProficiency with computer systems, including Microsoft Office Suite Technical Requirements Forklift certification (sit-down, cherry picker, reach truck)Experience with ERP systems (e.g., Infor, SAP, or similar)Familiarity with Warehouse Management Systems (WMS)Understanding of inventory management principles Physical Requirements & Work Environment Ability to work in a warehouse environment with varying temperaturesCapable of standing, walking, and being on the warehouse floor for extended periodsAbility to occasionally lift up to 50 lbs.Willingness to work flexible hours, including occasional early mornings, late evenings, and weekends as operational needs requirePreferred Qualifications: Advanced Experience & Skills Route building/optimization software experience (e.g., Roadnet, Paragon)Previous fleet management experience with DOT compliance knowledgeExposure to Six Sigma, Lean, or other process improvement methodologiesVoice-picking technology implementation or management experienceBilingual capabilities (English/Spanish) to effectively communicate with diverse teamsBachelor’s degree in supply chain management, Logistics, Business Administration, or related fieldExperience in building materials, lumber, or the wholesale distribution industryAPICS or other supply chain certifications (CSCP, CLTD)Experience with change management and leading organizational transformationsKey Success Factors You'll excel in this role if you: Lead with Purpose – Inspire your team to achieve excellence while maintaining a positive, inclusive cultureDrive Results – Balance operational efficiency with quality and safety to consistently meet performance targetsEmbrace Change – Proactively identify improvement opportunities and lead teams through changeDevelop Others – Invest in your team's growth and create future leadersThink Strategically – Connect daily operations to broader business goals and make data-driven decisionsCommunicate Effectively – Build strong relationships through clear, honest, and respectful communicationOwn Accountability – Take responsibility for outcomes and hold yourself and others to high standardsCareer Growth Opportunities The Operations Supervisor role is a critical stepping-stone in your leadership career: Immediate Impact: Lead a team of 10-25 warehouse associates and driversDirectly influence operational efficiency, customer satisfaction, and profitabilityBuild leadership skills through daily coaching and team development Career Progression Path: Operations Manager – oversee multiple facilities or expanded operationsOperations Manager – manage broader operational scope across the organizationDirector of Operations/Supply Chain – strategic leadership role shaping company directionGeneral Manager – full P&L responsibility for business unit Work Environment This position is in a warehouse distribution center with the following conditions: Physical Demands & Work Environment: These physical requirements represent the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these essential functions, consistent with DOT requirements and applicable la.Frequent use of hands and feet for grasping, lifting, securing loads, and operating equipment controlsRegular lifting, carrying, pushing, and pulling up to 50 lbs.; occasional lifting up to 90 lbs.Frequent pushing and pulling of truck side-curtain walls and use of winches and ratchet straps for load securementContinuous standing and walking for most of the shift (often 8–10 hours)Frequent bending, twisting, reaching, gripping, and handling materials such as pallets, panels, lumber, straps, and toolsOccasional climbing, squatting, and kneeling to complete assigned tasksExtended operation of forklifts, including frequent mounting and dismounting during picking, staging, and loading. Forklift operations is permitted only after completion of company-provided training and OSHA-required certificationAbility to work at varying heights when placing or retrieving product from rackingMaintain balance, depth perception, and spatial awareness while operating forklifts in tight aisles and around moving equipmentExposure to bright lights, loud noise, dust, fumes, and varying temperatures, including hot and cold environments About Our CompaniesParksite Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands. Atlantic Plywood Corporation (APC) Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.What Makes This Role Unique Operational Excellence Meets People Development Unlike many logistics supervisor roles that focus solely on metrics, this position emphasizes both operational performance AND team development. You'll have the resources, support, and autonomy to build a high-performing culture while driving measurable business results. Technology-Forward Environment Work with modern warehouse technology, including voice-picking systems, advanced WMS platforms, routing optimization software, and ERP systems. We invest in tools that make your job easier and your team more effective. Ownership Culture As an ESOP company, every employee is an owner. Your leadership directly impacts not just operational metrics, but the financial well-being of your entire team. This creates a unique culture of accountability, collaboration, and shared success. Ready to Lead Our Logistics Team? If you're a proven leader ready to make an impact in a growing, employee-owned organization, we want to hear from you. Join a company that values operational excellence, invests in leadership development, and rewards results. How to Apply If you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential. Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story. All warehouse positions require adherence to safety protocols, OSHA regulations, and company procedures. Associates must be able to work in varying environmental conditions and operate equipment safely.Monday - Friday7:00am - Work is complete

Keywords: Parksite, Burlington , Operations Supervisor, Logistics, Transportation & Drivers , Garner, North Carolina