Technical Support Rep Tier 2
Posted on: July 20, 2021
Labcorp Lab Systems is a
dynamic team of individuals that supports a variety of the
Laboratories lab systems thru out the company umbrella. We are in
search of a customer focused individual to join our team as a
Technical Support Representative T2. The ideal candidate will
facilitate support in a non-traditional technical call center
environment for corporate end-users on a wide variety of issues
regarding both commercial and proprietary systems and
is 3rd shift Monday through Friday 11pm-8am
Responsibilities of the Technical Support Rep Tier
- Provide technical support for
complex lab software suites.
- Responsible for receiving,
documenting, analyzing and resolving issues reported by our
customers and field management.
- Evaluates new and existing
information to establish trends.
- Serves as technical and
information liaison between IT, operations, vendors, and end users
for the support and integration of varied systems.
- Demonstrates a thorough
understanding of the technical skills inherent to healthcare
industry and lift up any issues to leadership as they
Keywords: Labcorp, Burlington , Technical Support Rep Tier 2, Other , Burlington, North Carolina
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