IT Senior Technical Specialist
Company: Labcorp
Location: Burlington
Posted on: September 11, 2021
Job Description:
Job Description
- The position will fill an analytical, business and operational
role on the Front-End Development team. Primary focus is
laboratory, laboratory automation, and PreAnalytical workflow,
process improvement and major Laboratory initiatives
- Experience in designing and executing SQL commands a plus to
assist analytics
- The individual must have a good working knowledge of the
Clinical Laboratory industry, particularly with regard to
laboratory, laboratory automation and PreAnalytical workflow
- Prepares detailed business and application specifications from
which computer programs will be written
- Analyzes, reviews, and recommends programs to increase
operating efficiency or adapt new requirements
- Consults with Corporate Operations department to identify
current operating procedures and clarify program objectives
- Provides ongoing application support and participates in
development efforts
- May function as a project coordinator for tasks assigned to the
team for projects
- Research/analysis, testing and documentation of supported
applications
- The position requires the ability to function individually in a
"self-directed" manner and also to form part of a larger team
effort. Proper interpersonal skills are essential
- Expertise in front-end accessioning/PreAnalytical processing is
desired.
- A basic understanding of IT systems, including a high level
familiarity with relational database concepts, would be extremely
helpful but not an absolute requirement
- Competence in MS Office applications (particularly Excel and
Word) is essential
- The applicant will be expected to possess the ability to
communicate effectively in a clear, concise, and grammatically
correct manner
- Effectively and objectively evaluates new tools, products and
opportunities presented by external vendors to meet the needs of
the team and/or the business
- Works with external vendors to investigate and troubleshoot
product issues in order to provide prompt and effective
resolutions
- Strong training/demonstration skills are required -- Capable of
developing and conducting training/demo sessions showing the
ability to connect with audience while convey technical terms and
knowledge in an easy to understand format
- Gathers feedback from end users to continually improve existing
systems and efficiency
- Ability to work well under pressure while handling multiple
high priority tasks with tight timelines
- Though the nominal work hours are 8:00 AM to 5:00 PM, the
individual may be required to perform duties beyond this timeframe,
to include weekends
- Once the individual shows proficiency in department activities
and support, they will be expected to serve, on a rotating basis,
on-call with the Front-End Development and Support team. At this
time, this duty requires one week (Monday to Monday) every seven
weeks
- Ability to travel 15-20% per year as necessary, to assist in
directing new implementations provide support for Laboratory
projects and initiatives
License/Certification/Education: Normally requires a B.S.
Degree in Computer Science with 10 years of experience in related
field.
Specific Skills
- 5-7 years Laboratory operations
experience
- 3+ years' experience interacting and presenting to internal or
external clients.
- 3+ years' experience problem solving skills and analytical
abilities to assess analytical and/or reporting needs and creating
deliverables
- 3+ years' experience coordinating project activities,
implementing change management and working with cross-functional
teams
- Experience in data management and analytical
interpretation
- Outstanding written and verbal communication skills. Candidate
should be able to ascertain stakeholders' needs and deliver oral
and written communication at an appropriate level of detail
Keywords: Labcorp, Burlington , IT Senior Technical Specialist, Other , Burlington, North Carolina
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