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IT Manager

Company: Labcorp
Location: Burlington
Posted on: October 3, 2021

Job Description:

Labcorp is recruiting an IT Manager for a dynamic team in either RTP or Burlington, NC.
  • Provide technical direction to project managers for global projects with a focus on design, risk assessment, costs, timing and benefits.
  • Mentor operational staff on technical concepts.
  • Work with businesses and key stakeholders to successfully integrate technical solutions to meet their objectives. Engineering * Engineer technical solutions to meet architectural designs for standard and lab workstations.
  • Identify, investigate and propose new and enhanced technologies to meet business needs, improve customer efficiency, security and IT productivity.
  • Work with business partners to design processes to be global.
  • Engineer solutions to common and uncommon workstation issues.
  • Provide technical assistance in the construction and maintenance of a corporate standard desktop image.
  • Research current desktop software and operating system service packs, patches, updates and fixes and make recommendations based upon the severity, criticality and impact to environment and supported applications.
  • Ensure all new and proposed software is tested with existing desktop image prior to deployment.
  • Design and implement automation as required to address system design limitations.
  • Develop and maintain departmental engineering documentation
License/Certification/Education: Normally B.S. Degree required w/5-7 years of related experience.
 
Technical Competencies:
  • Windows 7/10 Enterprise/ Microsoft Application Support
  • Office 2010/16 and Microsoft 365
  • Modern Desktop Management design and administration (AD, Azure, Intune, OneDrive, SCCM)
  • Desktop security and privilege manager administration to reach a least privileged state
  • Familiarity with network management protocols and related standard tools
Qualifications
  • Microsoft Certified Systems Engineer / Microsoft Certified IT Professional preferred
  • Excellent communication skills and proven ability to translate complex issues / topics into language that resonates with all levels of management, clients and technical groups
  • Exceptional customer service skills
  • Demonstrated analysis and problems solving skills
  • Willingness to work outside of the standard business hours as necessary Experience
  • At least five years' experience leading and/or supervising a highly-technical team.
  • At least 10 years' experience working in a technical IT position.

Keywords: Labcorp, Burlington , IT Manager, Other , Burlington, North Carolina

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