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BDC Service Appt. Scheduler

Company: Cox Toyota
Location: Burlington
Posted on: June 22, 2022

Job Description:

3860 Danbrook Road, Burlington, NC 27215BDC Service Appt. SchedulerExcellent Training, Income, & Benefits!Cox Toyota is Family-Owned and a Great place to have a Rewarding Career! Our Busy Service Department needs to hire BDC (Business Development) Appointment Schedulers to work on-site Monday - Friday, 9am to 6pm, and every third Saturday, to answer calls, schedule and confirm appointments for automotive repairs, recall work, maintenance, oil changes, etc. We value our employees our invest in their success! Apply now and join our team!Required: Upload your resume AND complete the assessment for immediate consideration.Cox is family-owned, supports several charities and our community, and has served customers in Burlington, Greensboro, and surrounding areas for many years.We Provide Excellent Benefits:

  • Excellent Income!
  • Training
  • 401(k) Plan
  • Health, Dental and Life Insurance
  • Paid Vacation
  • 5-day Work Week, Closed on Sundays!
  • Employee Discounts on Vehicles and Service
  • Career Advancement OpportunitiesResponsibilities - Service Dept. BDC Appt. Scheduler:
    • Answer incoming service department calls and internet inquiries
    • Schedule appointments for auto repair, recall work, maintenance, etc.
    • Make outbound calls to confirm service appointments, reschedule 'no-show' appointments, and offer 'specials'
    • Verify recalls, contact customers via shortfall lists (recalls)
    • Provide exceptional customer service to every customerQualifications - Service Dept. BDC Appt. Scheduler:
      • Must be able to work Monday - Friday, 9am to 6pm, and every third Saturday
      • Experience is preferred but not required. Excellent training is provided.
      • Outgoing, friendly and dependable with a good work ethic
      • Good computer, communication and customer service skills
      • Customer service and telephone call center experience is a plus
      • A positive attitude and motivated to succeed
      • High school diploma or equivalent
      • Valid driver's licenseWe are an equal opportunity employer

Keywords: Cox Toyota, Burlington , BDC Service Appt. Scheduler, Other , Burlington, North Carolina

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