Customer Support Specialist (Work From Home)
Company: Capella Space
Location: Burlington
Posted on: August 5, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in the U.S. / Medical,
dental & vision insurance / 401k / PTO / Monthly Cell and Internet
Stipend / 7a-4p EST / Requires rotating on-call support on nights,
weekends, and holidays - As a Customer Support Specialist you'll:
Help customers resolve questions about order placement and tasking
requests, system functions and account issues, and other Tier 1
support needs; Respond quickly and thoroughly to customer requests;
Maintain a high level of expertise in Capella products and systems,
and leverage this expertise to assist customers and internal
parties; Meet performance expectations as measured by case-handling
metrics and customer satisfaction surveys...Hiring Fast >
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Keywords: Capella Space, Burlington , Customer Support Specialist (Work From Home), Other , Burlington, North Carolina
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