BurlingtonRecruiter
the smart solution for Burlington jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Burlington
Posted on: April 1, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Burlington , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Burlington, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Navy Chaplain
Description: The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy Officer, (more...)
Company: US Navy
Location: Charlotte
Posted on: 04/23/2019

Dog Sitter - Flexible Hours, Work From Home, Play With Dogs - Raleigh
Description: Want to make money watching dogs at home or around your neighborhood We're looking for animal lovers like you to join Rover as independent pet sitters. ul li Set your own schedule Full time, part (more...)
Company: Rover
Location: Raleigh
Posted on: 04/23/2019

Benefit Consultants - Work at Home
Description: Our company has been in business for 26 years helping people save money on their healthcare.
Company: JMS Benefits
Location: Cary
Posted on: 04/23/2019


Current College Students - Stores Executive Intern - Central Illinois
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Greensboro
Posted on: 04/23/2019

91E Machinist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 When a Soldier needs a part made or repaired right away, they look to Machinists for assistance. Employer Machinists utilize their knowledge, skills, (more...)
Company: Army National Guard
Location: Durham
Posted on: 04/23/2019

Senior IT Project Lead
Description: Job Location: Cary, NC Job Location: Clarks Summit, PARole Value Proposition:Senior Project Lead within the Regional Application Development RAD US division's Core Utilities division will be supporting (more...)
Company: MetLife
Location: Cary
Posted on: 04/23/2019

HVAC Mechanics and Top Helpers Needed (HVAC and Sheet Metal Work Available) - Cary
Description: 13 br CCS is offering the following: 13 br 13 br 13 br Top Pay with Unlimited Pay Check Advances 13 br br 13 br 13 br 250 Referral Bonuses 13
Company: CCS Construction Staffing
Location: Cary
Posted on: 04/23/2019

Sitter Wanted - Roanoke Baby Sitter Opportunity
Description: Job Description: br Hi there my name is Jordan. I am looking for a sitter living in
Company: Sitter
Location: Roanoke
Posted on: 04/23/2019

Manufacturing
Description: Job Description br br Join a leading manufacturing team in Lynchburg, VA. br br 2nd Shift 3pm - 11:30pm br br 3rd shift 11pm-7:30am br br Immediate needs in the production area helping (more...)
Company: Kelly Services
Location: Lynchburg
Posted on: 04/23/2019

Dog Sitter - Flexible Hours, Work From Home, Play With Dogs - Winston-
Description: Want to make money watching dogs at home or around your neighborhood We're looking for animal lovers like you to join Rover as independent pet sitters. ul li Set your own schedule Full time, part (more...)
Company: Rover
Location: Winston Salem
Posted on: 04/23/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Burlington RSS job feeds