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Small Engine Repair Tech - Burlington NC

Company: Sears Auto
Location: Burlington
Posted on: November 7, 2019

Job Description:

Job Description
Job Description:
If you are looking to become part of an auto center that really values your skills and ability to provide quality service, consider joining the sears auto center team . Now is the perfect time to join as we are going through an exciting transformation of our business!! With industry-leading training and strong people-focused leaders, we are committed to advancing your skills and career growth. Our Technicians participate in a highly rewarding program that recognizes outstanding performance by paying our associates a lucrative base plus commission structure. The Small Engine Repair Technician is responsible for providing timely and quality diagnosis and repair of customers' products while maintaining high customer service. This position also assists fellow Technicians with diagnosis and repair. This position promotes and sells additional products and services that directly impact the profitability of the Company. The Small Engine Repair Technician is also responsible for the successful tire, battery, and oil installation to customer vehicles following all automotive processes and procedures.

Business
Transformco Stores - Sears Auto Center

Job Function
Automotive

Employment Category
Regular, Full-time

Sears Req Type
Hourly

Responsibilities/Skills/Experience Requirements
Job Duties/Responsibilities:
Performs diagnosis of customer's products
Orders parts, researches part availability, and completes customer service orders
Follows the guidelines set up by the Parts department to promote accountability and avoid shrinkage
Installs mechanical or electrical parts, and performs necessary repairs
Creates detailed estimates and makes initial customer contact to sell the repair, as applicable
Looks continuously for methods to improve business performance and enhance the customer experience
Serves as back-up for Automotive Service repairs to be completed per Technician classification in Auto Store

Education Requirements: HS Graduate or Equivalent
Years of Related Experience: None
License/Certificate Required: Yes
Driver's License Required: Yes
Travel Requirements: None
Age Requirement: 18+

Required Skills:
Ability to perform accurate diagnosis and repair of customer products, including communication of diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner
Ability to select and safely use basic tools or instruments to assemble, adjust, calibrate, repair, or test various products; including knowledge of basic electrical principles
Ability to work variable and flexible hours, including extended workdays of up to 10 hours, weekends and nights as necessary

Preferred Skills:
Speed and expertise when installing tires and batteries
Retail experience
Past experience in Small Engine Repair

Potential Feeder Positions:
ACA1-4: Assistant Auto Center Manager I-IV
Certified Technician
Customer Service Associate

Location Address 1
102 BURLINGTON SQ MALL

Location Address 2
STE B

Location City
BURLINGTON

Location State
NC

Company Brand
Sears Auto

EEO/EOE/Equal Opportunity Employer / Disability / Vet

Keywords: Sears Auto, Burlington , Small Engine Repair Tech - Burlington NC, Other , Burlington, North Carolina

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