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Business Analyst, Informatics

Company: Covance
Location: Burlington
Posted on: September 5, 2020

Job Description:

Job Description: Job Overview: The Business Analyst's role is to contribute to and coordinate the production and maintenance of documentation that is vital to creation, validation, and support of software that revolutionizes drug development. The business analyst is expected to be imbedded in multifunctional groups including business and scientific experts and software development teams that work together to produce novel IT solutions that drive the pharmaceutical industry towards higher quality, more flexible, and lower cost processes that enable development of new medicines. As solutions in this space are highly regulated and subject to audit by client companies and regulatory bodies, the business analyst's role in tracking and documenting requirements from project inception through testing is crucial. Responsibilities * Plan, design, research, write, and edit a range of documents, including user requirements, user guides and manuals, technical specifications, training materials, user policies, and proposals, for both print and online media. * Run 'Requirement gathering meetings' with IT and business teams including medical and operational staff to identify business procedures and use cases and establish documentation needs for hardware and software * Analyze IT project requirements to ensure required documents are created and maintained. * Collaborate with systems and development staff to collect and interpret technical information and create unified and consistent support documents like SOPs and Work Instructions. * Work with printers and graphic artists to plan layout, graphical elements, and formatting of documents. Ensure final documents are usable and of high quality. * Establish, communicate, and maintain documentation standards, and provide training where required. * Maintain currency and accuracy of all documentation. * Research, evaluate, and recommend new documentation tools and methods in support of documentation improvement efforts. Education/Qualifications: Degree in computer science, life sciences, engineering or equivalent. Experience: * Relevant experience: 10+ years. * Must have detailed knowledge of the software development life cycle and IT processes. * Good interpersonal skills, with a focus on rapport-building, listening, and interviewing skills. * Enthusiasm for working with technical teams producing complex solutions. * An ability to interpret technical requirements and produce broadly understandable translations. * Good written and oral communication skills, a sample of written work is expected. * Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems. * Knowledge of information gathering, planning, and organizing methods and principles. * Strong understanding of document formatting and presentation techniques. * Superior attention to detail. * Ability to conduct research into a wide range of computing issues as required. * Ability to absorb and retain information quickly, specifically complex technical information. * Ability to analyze target audience and to present ideas in user-friendly language. * Good understanding of the organization's goals and objectives. * Highly self-motivated and directed. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Customer service orientation. * Humility, team spirit, and a constructive, enabling and nurturing ego.

Keywords: Covance, Burlington , Business Analyst, Informatics, Professions , Burlington, North Carolina

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