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Medical Technologist/Medical Technician Customer Service Support Represenative

Company: Laboratory Corporation of America
Location: Burlington
Posted on: November 19, 2022

Job Description:

The Hospital Services Program is designed to provide our clients with one point of contact for all their needs. Patient care, timely problem investigation and timely communication to our hospital clients are at the core of the program. The team member in this position would investigate and provide timely resolution to all client issues while maintaining proper documentation so that patient care is not compromised.This team member would take ownership of all issues identified, communicate with internal and external clients as needed, and follow each issue until completion.This position is Monday - Friday 8am - 5pm.Requirements:Associate's or Bachelor's degree in Biology, Chemistry, Medical Technology or a related scienceMinimum 1 year of clinical laboratory testing experience is requiredPrevious experience in a customer service role; preferably in healthcareExperience working in a contact center/call center environment is a plusKnowledge of Microsoft Office suite is requiredExperience with Salesforce.com and/or Laboratory Information Systems is preferredStrong verbal and written communication skills and excellent ability to listen and respondMust be courteous with strong customer service orientationExcellent multitasking abilities requiredStrong flexibility and the ability to manage and adapt to changing priorities quicklyBilingual in English and Spanish highly desirableLabcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.For more information about how we collect and store your personal data, please see our Privacy Statement.

Keywords: Laboratory Corporation of America, Burlington , Medical Technologist/Medical Technician Customer Service Support Represenative, Professions , Burlington, North Carolina

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