Retail Customer Service Representative
Company: Southern Diversified Distributors
Location: Raleigh
Posted on: March 28, 2026
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Job Description:
Retail Customer Service Representative The Retail Customer
Service Representative (Bilingual) will be responsible for
assisting with daily activities on the East Bay Supply counter and
flooring products showroom areas. The ideal candidate will have
some experience in home improvement, flooring dealer, contractor,
or specialty hardware retailer. Must possess sales and service
support aptitude as well as solid computer skills, be a quick
learner, and can work in a fast-paced environment. Bilingual
(English/Spanish) skills are a plus but not a requirement. Brief
Position Description: Assist customers with shop purchases and
flooring product inquiries. Work with Purchasing to ensure that the
Supply Center is properly stocked and always maintained,
specifically targeting the fastest moving SKU's. Work as a team
with the outside sales representatives in servicing accounts within
the territory. Market the showroom, promote specific
products/vendors, and create an atmosphere that brings business to
the branch, with regular activities such as cookouts, counter days
with vendors, and specific promotions. Process credits and refunds
in a timely manner. This role will also serve as backup Warehouse
Associate. Must be able to safely operate a standup forklift. Other
duties as assigned. What do we offer: Full range of benefits
including medical, dental and vision NO WEEKENDS! WE ONLY WORK
MONDAY - FRIDAY Company 401k plan with company match Paid time off
in addition to 8 paid holidays Tuition Reimbursement and Other
voluntary benefits, direct deposit, employee discount program We
are a drug-free workplace. We conduct pre-employment and random
drug testing. Compensation details: 18-19
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Keywords: Southern Diversified Distributors, Burlington , Retail Customer Service Representative, Retail - All , Raleigh, North Carolina
