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Customer Service Support Rep (1st Shift)

Company: LabCorp
Location: Burlington
Posted on: February 10, 2020

Job Description:

Apply on Company Website Customer Service Support Rep (1st Shift) LabCorp Burlington, NC Posted 8 hours ago Apply on Company Website We are seeking a Customer Service Representative to join our busy Allergy department in Burlington, NC! This is a multi-discipline position with 3 primary components: Specimen accessioning, sample splitting/sorting, and data entry. This position will have first shift hours from 8:00AM-5:00PM, Monday - Friday. Responsibilities: - Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing then routes specimens by type to various staging areas. - Performs all paperwork, technical and non-technical procedures required to process and submit specimens. - Assigns specific computer generated identification numbers, checks for accuracy and records all items processed. - Operates data entry terminals and automated data systems. - Follows standard sequences/coding when entering data and corrects, edits, and/or verifies data entered into automated systems. - Performs eSIS audits to resolve any outstanding problems. - Performs a variety of administrative duties for a designated department including clerical and customer service functions. - Handles and assists with specific projects as assigned by director. - Performs a wide variety of administrative/clerical duties including answering calls and data entry - Other duties as assigned by management. We are seeking a Customer Service Representative to join our busy Allergy department in Burlington, NC! This is a multi-discipline position with 3 primary components: Specimen accessioning, sample splitting/sorting, and data entry. This position will have first shift hours from 8:00AM-5:00PM, Monday - Friday. Responsibilities: Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing then routes specimens by type to various staging areas. Performs all paperwork, technical and non-technical procedures required to process and submit specimens. Assigns specific computer generated identification numbers, checks for accuracy and records all items processed. Operates data entry terminals and automated data systems. Follows standard sequences/coding when entering data and corrects, edits, and/or verifies data entered into automated systems. Performs eSIS audits to resolve any outstanding problems. Performs a variety of administrative duties for a designated department including clerical and customer service functions. Handles and assists with specific projects as assigned by director. Performs a wide variety of administrative/clerical duties including answering calls and data entry Other duties as assigned by management. Requirements: Requirements: - High School Diploma or equivalent - 2 year or 4 year degree highly preferred - 1-2 years of experience in a customer service and/or specimen management role - Previous lab and healthcare industry experience a plus - Strong computer skills with knowledge of Microsoft Office and Outlook - Data entry skills - Must be able to work in a team oriented and fast paced environment. - Color blindness testing required upon hire Schedule: Monday - Friday 8:00AM-5:00PM

Keywords: LabCorp, Burlington , Customer Service Support Rep (1st Shift), Sales , Burlington, North Carolina

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