Guest Service Representative - Residence Inn Durham Research Triangle Park - (21029240)
Company: Marriott International, Inc.
Location: Burlington
Posted on: April 10, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. Residence Inn Durham Research Triangle
Park located 201 Residence Inn Blvd, Durham, NC is hiring a Guest
Service Representative. Responsibilities include: Welcome to our
family As a world-class leader in the travel industry, theres no
better place to make your mark. If you have the natural ability to
communicate and enjoy working with others, we welcome you to join
our global family. Here, you will find a place where your
personality and ideas are as appreciated as the work you do. Each
day will open your mind to a world of possibilities, growth
opportunities and the chance to meet people from all corners of the
globe. The impact youll make No matter whether a guest arrives
weary from their travels or excited for a vacation, you know what
to do to make them feel at home. They will appreciate the pristine
lobby, your warm welcome, and your efficiency in getting them
checked in and pointed in the right direction. When they know you
genuinely care about the quality of their stay, you are operating
at a level of excellence. What youll do Organize, confirm and
process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed Provide
guests with room and hotel information, directions, amenities and
local interests Run daily reports, reviewing to see what needs to
be communicated to the next shifts staff Complete cashier and
closing reports, counting the bank at the end of each shift
securely Accept and record wake-up calls, delivering to the right
department Communicate any emergency, lost item or theft to proper
security staff and/or authorities Keep contingency lists in case of
emergency and communicate any necessary messages Perks you deserve
Well support you in and out of the workplace by offering:
Team-spirited coworkers Encouraging leadership Support to live a
life of wellbeing and happiness Opportunities to serve and give
back to the community Discounts on hotel rooms, gift shop items,
food and beverage Recognition programs What were looking for A
warm, people-oriented demeanor A team-first attitude A gift for
paying attention to the smallest details This role requires
compliance with quality assurance expectations and standards. You
may be required to stand, sit, or walk for an extended period of
time. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors. Youre welcomed
here Our highest priority is making you feel as welcome as our
guests. We want you to feel comfortable being yourself and to know
youre important to us. Youll make an impact in your role, and for
that, youll be appreciated and valued. Apply now at:
https://jobs.marriott.com/marriott/jobs/21029240?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable
law.
Keywords: Marriott International, Inc., Burlington , Guest Service Representative - Residence Inn Durham Research Triangle Park - (21029240), Sales , Burlington, North Carolina
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