Customer Service Rep. II
Company: PRIDE Health
Location: Burlington
Posted on: August 4, 2022
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Job Description:
Russell Tobin & Associates is seeking a Customer Service Rep to
work at our clients Burlington NC location. Position is a 6 month
contract role that could go permanent for the right candidate.Job
Title: Customer Service Rep IIPay: $17.00-18.35Schedule:
Monday-Friday, 8am to 5pmRESPONSIBILITIESInteract with customers to
provide information in response to inquiries about products and
services and to handle and resolve complaints.Determining the
clients issue, offer possible solutions or providing follow-up as
needed. May be inbound, outbound or a combination of both.Resolve
customer service or billing complaints by performing activities
such as exchanging merchandise, refunding money, and adjusting
bills. Contact customers to respond to inquiries or to notify them
of claim investigation results and any planned adjustments.MINIMUM
QUALIFICATIONSPrevious experience with computer applications, such
as Microsoft Word and PowerPoint.Education/Experience: High school
diploma or GED preferred. 2-4 years customer service related
experience required. FacebookTwitterLinkedInRelated JobsCustomer
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OverviewLocation:Burlington, NCPractice Area:Administrative
Keywords: PRIDE Health, Burlington , Customer Service Rep. II, Sales , Burlington, North Carolina
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