Logistics Customer Business Partner

Company: ELDOR AUTOMOTIVE POWERTRAIN USA
Location: Daleville
Posted on: February 16, 2026

Job Description:

Job Description Job Description ? LOGISTICS CUSTOMER BUSINESS PARTNER Reporting to: Material and Production Planning Supervisor Position Mission: As a Logistics Customer BP , you will work closely with Sales and Production Planning to ensure shipments are completed on-time to Eldor’s customers; Regularly communicate with customers to negotiate shipment timing while confirming appropriate coverage for vehicle production; Support and be a trained backup for Production and Material Planning in the event of vacations and absences. Position Main Responsibilities: Communicate effectively with Eldor’s OEM customers, discussing all aspects of Customer relations. Daily Customer Portal Management Daily Shipment Processing (Inter-company, Supplier, and Customer) Daily Prepare Packing List, Bill of Ladings (BOL), Labels, & Invoices Daily verify and send Advance Shipping Notices (ASN’s) Daily attend production meetings to communicate customer updates. Support Production and Material Planning – Cross Trained as Backup for vacations and absences Manage and schedule shipments with freight companies (LTL, TL, Expedites) Maintain Customer Master information in SAP (Delivery Schedules, Packaging Standards, Quantities, Routings) Monitor Customer Releases are aligned with contractual agreements (APW/MPW) Monitor and communicate delivery and inventory concerns with Production Planning and the Customer. Monitor and track customer packaging to ensure timely return for Production Monitor Customer Scorecard (Delivery and other Logistics related KPI’s) Manage the return of material from the Customer for internal analysis Manage and track customer invoice concerns. Manage Customer reports (MMOG, Contact List, etc). Takes actions on the different projects chosen by his/her manager for his/her own department or for different departments/Eldor companies Other responsibilities as assigned by the manager Education required: Bachelor’s degree (Logistics or Business Management) and/or at least 5 years in Automotive Customer Service Experiences required: At least five years in a Tier 1 Automotive Supplier Beneficial Technical /Behavioral Skills Coil / Product Knowledge Eldor's Production System Microsoft Office Suite, SAP Navigating and working across multiple databases Proven ability to collaborate effectively with cross-functional teams Strong prioritization, organizational, and time management skills UPDATED 01.2026

Keywords: ELDOR AUTOMOTIVE POWERTRAIN USA, Burlington , Logistics Customer Business Partner, Logistics, Transportation & Drivers , Daleville, North Carolina